Return Refund Policy

This Return, Exchange & Refund Policy applies to all purchases made on www.hamaragharr.in (the "Website").

By placing an order, you acknowledge that you have read, understood, and explicitly agreed to this Policy along with our Terms & Conditions, including acceptance through the mandatory forced-scroll confirmation at checkout.

Scope of Policy

This policy governs refunds, returns, and exchanges for:

  • Physical products purchased through www.hamaragharr.in

Physical Products — No Refund Policy

All physical product purchases are strictly non-refundable and non-transferable once payment is completed.

Exceptional Cases

Any exception (including partial credits, access deferral, or alternative offerings) may be granted solely at the discretion of Hamaragharr Vastu Management.

Such decisions are final, binding, and non-negotiable.

Physical Products — Returns (Wrong Item Only)

Returns for physical products are accepted only if an incorrect item was delivered.

Eligibility Conditions

  • Return Request Window: Within 7 days of delivery, and not later than 14 days from the purchase date
  • Item Condition: Unused, uninstalled, with original tags intact
  • Packaging: Original packaging must be preserved
  • Proof: Clear open-box delivery video (mandatory) and valid receipt or order confirmation

Return Process

To initiate a return, contact us at support@hamaragharr.in with your order details and issue description.

Upon approval, return instructions and a shipping label (if applicable) will be shared.

Items returned without prior authorization will not be accepted.

Return Address

Hamaragharr Vastu Corporation
Faridabad, Haryana
India

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If the product is damaged, defective, or incorrect, contact us at support@hamaragharr.in as soon as possible.

We will assess the issue and provide a suitable resolution.

Resolution

Based on the case, our team may offer:

  • Replacement of the product
  • Store credit (usable for future purchases)

Exchanges (Physical Products)

Exchanges are permitted only in cases where an incorrect item was delivered.

Exchange Process

  • Complete the approved return process as outlined above
  • Once the return is accepted, place a new order for the correct item

Non-Returnable / Non-Exchangeable Items

The following items are not eligible for return or exchange:

  • Correctly delivered products
  • Used or damaged items (not due to our error)
  • Products without original packaging or tags
  • Items without proper proof (receipt or mandatory open-box video)
  • Customized, made-to-order, or vastu-energized products

Contact Information

For questions related to returns, exchanges, or refunds, please contact us:

Email: support@hamaragharr.in
Phone: +91 8130340819

This policy is designed to protect both our customers and Hamaragharr Vastu Corporation while ensuring transparency and compliance with applicable consumer laws.